sitz und sofas

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Frequently Asked Questions for sitz und sofas SITZ-CONCEPT – unendlich faszinierende Sofas und Sessel

What should I check if I want to withdraw a cancellation request?

Clarify whether your withdrawal concerns the whole order or one portion. Confirm who is expected to take the next action.

What should I clarify when I need a purchase by a particular date?

Keep any specific timing confirmation with the purchase record. Check whether several parts of the order follow different timelines.

How can I check whether an order-related message is genuine?

Check whether the requested information is appropriate for the stated purpose. If the message describes an order you do not recognize, clarify it without supplying additional sensitive details.